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CUSTOMER SERVICE
We're here to help you rest easy.
Our team is here to support you with any questions about your order, our pillows, or anything in between.
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Frequently Asked Questions
View all FAQsWhat is your return policy?
We offer a 30-night comfort guarantee. If you're not in love with your pillow, return it within 30 nights for a full refund.
How long does shipping take?
Processed orders take 1–3 business days, and standard delivery takes 7–10 business days. Standard shipping is free on orders over $100!
Do you ship internationally?
Yes, we ship to most international destinations. Shipping rates and delivery estimates will be calculated automatically at checkout.
How do I wash my pillow?
All NiyiH pillow covers are removable and machine washable. Wash in cold water on a gentle cycle and tumble dry on low heat.
What if I have more questions?
Our support team is always happy to assist you! Feel free to reach us via Live Chat, email (shopniyih@gmail.com), or phone (832-529-9778).
Still need help?
Our support team is ready to assist you.
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Chat with our team Mon–Fri | 9am – 6pm CST
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We typically reply within 24 hours
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Helpful Resources
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